May items stay in the dressers, desks, file cabinets, etc.?
Any breakable items, valuables, firearms or not to pack items should be
removed from the piece. Clothing and non-breakable items may be left in
dressers. Desks and file cabinets should be emptied for the safety of the
piece and of the crew.
Are you licensed and insured?
Yes and yes! We are licensed to operate under our MA DTE #6771 and ICC
#87113. We carry complete insurance coverage on our equipment, facility
and our crews. Coverage for your items is not insurance. Please see
valuation coverage.
Why are the estimates I received so different?
An inexperienced estimator, comparing phone estimates to visual estimates,
"Low Balling" - a practice of purposely misleading the customer, or giving
different information to each estimator. These are examples of the most
common factors that may produce different estimates.
Do use temporary or work-a-day help?
We use our own regular crews, which are trained by us. The only time we
use any temporary labor is on large commercial/office moves or when no
other alternative exists.
What is done in the event of bad weather?
Several options exist in the event of inclement weather.
- Reschedule your date(s) if you have the flexibility.
- Our crew can lay down a number of items to protect your floors. Some of
these items are: masonite, plastic sheets and cardboard boxes.
- Add additional labor to the job keeping one crew outside and one crew inside
at your origin and destination addresses. This option would result in
additional charges if requested.
What payment method is accepted?
Payments for local and intrastate moving must be made in the form of cash,
certified check or money order.
Payments for interstate and international moving must be in the form of
certified check, money order or credit card. Billing may be arranged for companies only.
Do you sell packing materials?
Yes! See Packing Materials.
How long do I have to report a claim?
15 days intrastate. 9 months interstate.
Can we ride in the truck?
Insurance reasons do not allow us to transport people other than our crew.
Fill out our Estimate Form and get a FREE estimate today!
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